Supporto Clienti Lombardi Telecom Solutions

Lombardi Telecom Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and services. Lombardi Telecom Solutions, located at 15 Via Alessandro Volta, Floor 3, Milan, Lombardy, 20121, Italy, is the data controller responsible for your personal information.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly: This includes information you provide when you contact us, request information about our services, or otherwise interact with our site. This may include your name, company name, job title, contact details (such as email address, phone number, and postal address), and any other information you choose to provide.
Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
Information from Third Parties: We may receive information about you from third-party sources, such as publicly available databases, marketing partners, and social media platforms.

How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services: We use your information to provide you with the services you request, to respond to your inquiries, and to improve our site and services. This includes using data analytics to optimize network performance and providing cloud communication solutions.
To Communicate with You: We may use your contact information to send you information about our services, industry news, and other updates that may be of interest to you. You may opt out of receiving these communications at any time.
To Personalize Your Experience: We may use your information to personalize your experience on our site and to tailor our communications to your interests.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, including those related to telecom regulatory compliance.
For Marketing Purposes: To promote our services, including network design and implementation, fiber optic cabling, 5G infrastructure development, VoIP services, managed IT services, and cybersecurity solutions.
For other Legitimate Business Purposes: Including data security, fraud prevention, and internal administration.

Legal Basis for Processing

Our legal basis for processing your personal information will depend on the context in which we collect it. Generally, we will process your personal information on one or more of the following bases:

Your Consent: Where you have given us your explicit consent to process your personal information for a specific purpose. You have the right to withdraw your consent at any time.
Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests. These legitimate interests include providing and improving our services, communicating with you, and marketing our services.
Legal Obligation: Where processing is necessary for us to comply with a legal obligation.

How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who provide services to us, such as data hosting, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with our business partners, such as technology vendors and consultants, who help us to provide and improve our services.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Affiliates: We may share information with our affiliates for internal business purposes.
In Connection with a Business Transaction: In the event of a merger, acquisition, or other business transaction, we may share your information with the acquiring party.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are as comprehensive as those in your country. We will take steps to ensure that your personal information is protected when it is transferred internationally, including by using standard contractual clauses approved by the European Commission.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the nature of the information and the purpose for which it was collected.

Your Rights

You have the following rights with respect to your personal information:

Right to Access: You have the right to request access to your personal information that we hold.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information that we hold.
Right to Erasure: You have the right to request that we erase your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights.

To exercise any of these rights, please contact us at 15 Via Alessandro Volta, Floor 3, Milan, Lombardy, 20121, Italy.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our site. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

To Improve Your Experience: Cookies allow us to remember your preferences and to personalize your experience on our site.
To Analyze Our Site Traffic: Cookies help us to understand how users interact with our site and to improve its performance.
For Marketing Purposes: Cookies allow us to track the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Most browsers allow you to block cookies or to delete cookies that have already been stored on your device. However, please note that blocking cookies may affect your ability to use certain features of our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and will indicate the date of the last update. Your continued use of our site after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at 15 Via Alessandro Volta, Floor 3, Milan, Lombardy, 20121, Italy.